Returns & Exchanges
At SHEATH Underwear, we want you to experience peak comfort and performance with every pair. If you are not completely satisfied with your purchase, we offer a 30-day return and exchange window for all unworn and unwashed items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location; please ensure the items are in their original condition to qualify for a full refund.
- 4.Receive Your Refund
After our warehouse receives and inspects your return, we will process your refund or ship your replacement within 5-7 business days.